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Project Overview

Trustmile’s primary mission is to craft the best parcel delivery service, allowing consumers to track their packages in detail. Alongside this, the app solves the convenience and storage problems that arise as a result of unavailability for parcel delivery.

Trustmile is the perfect service for online retailers who are after higher customer satisfaction for a low cost.

Features

Trustmile required the technical services of EB Pearls to develop both consumer and courier targeted apps. The consumer based app allows users to track parcel details (with notifications) and update the necessary information for deliveries.

Parcel storage takes up a considerable amount of space, is tedious to drop off for couriers and inconvenient to pick up for consumers. Trustmile’s apps allow couriers to drop off your package at your neighbour’s place, if you are not home, and you can just pop over to retrieve it when you want to.

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Solutions

Agile-Scrum Based Development: Working under the agile manifesto, EB developers have continuously been able to work fast and consistently delivered code of a a high quality. Since this project requires a great deal of technical finesse, we are constantly striving for improvement in the way we have approached feature implementation and process.

Stunning UX Design: EB Pearls, having been presented of a low-fidelity wireframe, was able to craft a beautiful and minimalist interface for the apps. Since this app has many layers of complexity, it was important that the look and feel of the app is just right, enjoyable and easy to use.

Commentary

This is definitely an idea to disrupt an industry. It has massive potential to make an impact in the parcel delivery space. Currently, phase 1 has been completed and released, with excellent feedback. We are continuing to develop the app, continually improving the experience for users.

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